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We know you can’t just wave a magic wand and have software up and running, so we take the “all for one, one for all” approach to implementation. A dedicated client team works in tandem with the Blacksmith team to ensure the most efficient and economical implementation, as well as the fastest one possible. We don’t think waiting nine months to a year to roll out a solution makes much business sense, or financial sense, for anybody. |
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Develop Detailed Project Plan |
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Establish Project Teams and Resources |
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Define User Functionality Requirements |
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Define Enterprise Integration Requirements |
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Gather, Review, and Scrub Data Samples |
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Complete Data Validation Scripts |
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Complete Product Enhancements/Modifications |
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Model and Test Customer Contract Scenarios |
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Create Staging Environment for User Testing |
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Test and Finalize Data Integration Processes |
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Client/Account Manager
Database Administrator
Professional Services
Developers
Solution Adoption/Change Management
Executive Champion
Business Lead
Technical Lead
Active User
Panel/
User Group
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Establish Production Environment |
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Conduct Conditional and Performance Testing |
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Complete Client Technical Certification |
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Begin Solution Awareness and Adoption Program |
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Conduct User Orientation and Introductory Training |
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Load Existing Operator and Distributor Contracts and Programs |
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Go Live! |
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Continue Solution Adoption Program |
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Communicate New Functionality, Usage Tips, and Future Training Events |
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