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Determine the root causes and problem areas that continually cause deductions. |
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Identify deduction trends and habits of distributors and frequently-deducting customers. |
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Uncover fraudulent activity that results in deductions. |
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Easily transfer improperly assigned deductions to the correct customer, sales area, or user. |
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Accurately state Days Deduction Outstanding (DDO) by retaining correct aging and reference to original deductions when splitting them. |
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Maintain a time and date-stamped complete history and tracking of all deduction-related activities for future reference and/or auditing purposes. |
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Utilize approval hierarchies to properly record the correct reason code and/or General Ledger code for deductions. |
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Ensure consistent communication with distributors and internal parties with standardized correspondence, communication methods, and formats. |
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Utilize application-embedded reporting to monitor and track deductions by customer, product, and sales area.
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Eliminate lost or misplaced documentation by centrally storing all scanned documentation, customer proof-of-performance, and notes. |
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Search, view, and clear deductions with online access to invoices, OS&D claims, and paid or unpaid billbacks. |
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